Frequently Asked Questions
WHAT IS A DIGITAL SUBSCRIPTION? WHAT DO I GET WHEN I SUBSCRIBE?
To get unlimited access to Yogaync.tv and our Yogasync Video Library, you’ll need a subscription. When you subscribe, you’ll get unlimited access to yoga class videos, and yoga courses, as well as illustrated unlimited free Ebook downloads, follow buttons favorites and other exciting features — on the Web site you will have your personal members area. With your subscription, you’ll get access to 500 archived HD yoga videos displayed in 3 angles so you can check the precise position of the body and our range of wellbeing videos, all available instantly. Currently Yogasync digital subscriptions do not include video streaming for mobile devices, however Digital Subscribers are entitled to a 40% savings on download to own videos for Tablets and Smart phones.
DOES THE DIGITAL SUBSCRIPTION COVER EVERYTHING?
YES. The Gold and above subscriptions package gives you unlimited access to Yogaync.tv, plus the pdf downloads and cooking lessons if you need them. Platinum members have access to our Yoga Builder software.
DO YOU HAVE A GROUP OR CORPORATE SUBSCRIPTION PROGRAM?
Yes. We offer group subscriptions, which allow companies and organizations to purchase digital access for a set number of authorized users, under one bill, and at a special discount. Group subscriptions are available for all digital subscription packages.
To learn more, e-mail email@example.com or call 1-888-234-2377.
WHAT IS THE CANCELLATION AND REFUND POLICY?
You can cancel your subscription at any time. When you cancel, we will stop charging your account the following billing cycle. Each billing cycle is four weeks, so your unlimited access will continue for the remainder of the current four-week period. Afterward, you will have restricted access, but as a special thank you for trying us out you will still be able to view a premimum selection of beginners yoga classes in standard quality video, at no charge. Other site visitors do not have access to this special priviledge.
ARE THERE DIGITAL SUBSCRIPTION DISCOUNTS FOR COLLEGES AND UNIVERSITIES?
Individual subscriptions: College students, faculty and staff can subscribe for 99 cents for the first four weeks, then save 50% thereafter. Visit our college rate page to learn more and begin the order process at this special rate. K-12 educators may also subscribe at this reduced rate by visiting our helpdesk. Restrictions apply you will need a .edu address to subscribe.
Group access: A college or school can purchase digital access for multiple users at discounted education rates. For college information, please email firstname.lastname@example.org For K-12 information, please log a ticket at the helpdesk www.support.yogasync.tv
WHAT IF I DON’T WANT TO SUBSCRIBE — CAN I STILL WATCH YOGASYNC.TV FOR FREE?
Visitors get 3 free weekly yoga classes (and can download our iPhone app) each calendar week on Yogasync.tv, as well as access to browse the full site, where you can view the first 2 minutes of every video. Subscribers enjoy unrestricted access to all of the content on Yogasync.tv and Unlimited Yoga in HD and Platinum Members, get access to our exclusive tool set. Also note that Yogasync.tv iPhone app is free to download and install,
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